AI Tools in Hospitality Workshop: Customer Journey Mapping: Learn how AI can help uncover operational opportunities
Join MRU for a tailored, hands-on, in-person workshop hosted by Boston University's School of Hospitality exploring how AI can help us work smarter while preserving the personal connections that make hospitality special. In this 90-minute workshop, you'll map your guest's journey, identify missed opportunities to create memorable moments of hospitality, and explore how AI can help improve the guest experience, ...
