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X-WR-CALNAME:Massachusetts Restaurants United
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X-WR-CALDESC:Events for Massachusetts Restaurants United
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DTSTART;TZID=UTC:20261118T140000
DTEND;TZID=UTC:20261118T153000
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LAST-MODIFIED:20261022T024701Z
UID:589-1795010400-1795015800@massrestaurantsunited.org
SUMMARY:AI Tools in Hospitality Workshop: Customer Journey Mapping: Learn how AI can help uncover operational opportunities
DESCRIPTION:Join MRU for a tailored\, hands-on\, in-person workshop hosted by Boston University’s School of Hospitality exploring how AI can help us work smarter while preserving the personal connections that make hospitality special. \n\n\nIn this 90-minute workshop\, you’ll map your guest’s journey\, identify missed opportunities to create memorable moments of hospitality\, and explore how AI can help improve the guest experience\, strengthen marketing efforts\, and encourage repeat visits. \nYou’ll leave with practical tools\, fresh ideas from fellow industry professionals\, and one meaningful improvement you can put into action right away. \nFacilitators: \nMakarand Mody\, PhD\nAssociate Professor of Hospitality Marketing and Associate Dean of Academic Affairs\, Boston University School of Hospitality \nJonathan Katz\nSenior Lecturer at Boston University School of Hospitality\, and Industry Leader in Branding\, Marketing\, Communication and Experience Management
URL:https://massrestaurantsunited.org/event/ai-tools-in-hospitality-workshop-customer-journey-mapping-learn-how-ai-can-help-uncover-operational-opportunities/
LOCATION:Boston University School of Hospitality\, 928 Commonwealth Avenue\, Boston\, MA\, 02215\, United States
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BEGIN:VEVENT
DTSTART;TZID=UTC:20261110T170000
DTEND;TZID=UTC:20261110T193000
DTSTAMP:20261106T144725Z
CREATED:20260803T154241Z
LAST-MODIFIED:20261106T144725Z
UID:506-1794330000-1794339000@massrestaurantsunited.org
SUMMARY:Round the Regions Western Mass
DESCRIPTION:Western Massachusetts\nThe event will bring together restaurant owners\, operators\, employees\, allied partners\, community organizations\, and industry leaders for networking\, resource sharing\, relationship building\, and regional hospitality conversations. \nGuests will have an opportunity to meet local restaurant and hospitality professionals\, learn about MRU resources\, and discuss opportunities and challenges affecting businesses throughout Western Massachusetts. \nFor hosting\, sponsorship\, or partnership inquiries\, contact director@massrestaurantsunited.org.
URL:https://massrestaurantsunited.org/event/round-the-regions-casita-north-adams/
LOCATION:Casita\, 1111 MASS MoCA Way\,\, North Adams\, MA\, 01247\, United States
CATEGORIES:Round the Regions
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DTSTART;TZID=UTC:20261019T170000
DTEND;TZID=UTC:20261019T193000
DTSTAMP:20260925T031507Z
CREATED:20260803T154136Z
LAST-MODIFIED:20260925T031507Z
UID:504-1792429200-1792438200@massrestaurantsunited.org
SUMMARY:Round the Regions Worcester
DESCRIPTION:Worcester\nMass Restaurants United is bringing its Round the Regions event series to Worcester Massachusetts. \nThis regional gathering will bring together restaurant owners\, operators\, employees\, allied partners\, community organizations\, and industry leaders for networking\, resource sharing\, relationship building\, and conversations about the needs of the Massachusetts hospitality community. \nGuests will have an opportunity to connect with local professionals\, learn about available resources\, meet MRU partners\, and strengthen relationships throughout the region. \nThe final date\, venue\, registration link\, sponsors\, and additional event details will be announced soon. \nFor hosting\, sponsorship\, or partnership inquiries\, contact director@massrestaurantsunited.org.
URL:https://massrestaurantsunited.org/event/round-the-regions-deadhorse-hill/
LOCATION:Deadhorse Hill\, 281 Main St\, Worcester\, Massachusetts\, 01608
CATEGORIES:Round the Regions
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